A  Group of Company

A Group of Company

Kathmandu , Nepal

A manufacturing company  
call center representative
Apply Before: 28 Days 11 Hours Left | 0213

Basic Information
Job Category : Multinational Companies
Job Level : entry Level
No. of Vacancies : 10
Employment Type : full
Job Location : Mitra-park
Offered Salary : negotiable
Apply Before(Deadline) : 2021-11-25 ( 28 Days 11 Hours Left )

Job Specification
Education Degree : Intermediate
Education : +2 / Bachelo
Experience : greater than

Other Specification
  1. 1 years experience or fresher 
  2. Strong communication, both written and verbal
  3. Great active listening skills
  4. Exceptional interpersonal and rapport building skills
  5. A patient and empathetic attitude
  6. Strong time management and organizational skills
  7. Adaptability and flexibility

Job Description
  1. Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  2. Call clients and customers to inform them about the company’s new products, services and policies
  3. Guide callers through troubleshooting, navigating the company site or using the products or services
  4. Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  5. Collaborate with other call center professionals to improve customer service
  6. Help to train new employees and inform them about the company’s customer management policies